# SuperBot

> SuperBot is a customizable AI customer support agent for business websites. You train it on your own approved knowledge (website pages, documents, FAQs, products, and policies), embed a chat widget with one line of code, and it answers visitors instantly, captures and qualifies leads, books calls, tracks orders, and hands conversations off to a human with full context. It works on any website and has native apps for Shopify and Wix.

## Markdown versions (AI-optimized)

For clean, parseable content optimized for AI crawlers:
- [Product overview](/content/product.md)
- [Pricing details](/content/pricing.md)
- [Features list](/content/features.md)

## What SuperBot does

- Answers customer questions from your approved knowledge, and shows its sources.
- Captures and qualifies leads, books appointments, and tracks orders inside the chat.
- Hands off to your team in one shared inbox with the full conversation history attached — no repeated questions, no invented policy.
- Surfaces analytics: intents, missed answers, leads, and knowledge gaps to fix.
- Matches your brand: widget style, icon, label, greeting, colors, and escalation rules.

## Pricing

- **Free** — free forever, 200 conversations/month, the full product, with a linked SuperBot badge.
- **Starter** — $25/month (or $240/year), 2,000 conversations/month, customizable or removable branding.
- **Pro** — $60/month (or $576/year), unlimited conversations/month, customizable or removable branding.
- Every feature is included on every plan. Install with one line of code; invite your whole team.

## Platforms and integrations

- Platforms: Shopify, Wix, WordPress/WooCommerce, Webflow, Squarespace, and any custom website (one script tag).
- Integrations: HubSpot, Salesforce, Pipedrive, Klaviyo, Mailchimp, Kit (ConvertKit), Slack, WhatsApp, Calendly, Cal.com, Zapier, and webhooks.

## Key pages

- [Product overview](https://superbotapp.ai/product): what SuperBot is and who it's for.
- [AI chatbot evaluation checklist](https://superbotapp.ai/resources/ai-chatbot-evaluation-checklist): 20 original test scenarios and a free CSV scorecard; no measured vendor ranking.
- [Klaviyo setup guide](https://superbotapp.ai/docs/klaviyo): connect, verify support events, and manage access.
- [All installation guides](https://superbotapp.ai/support#guides): platform-specific installation and troubleshooting.
- [Features](https://superbotapp.ai/features): full capability list.
- [Pricing](https://superbotapp.ai/pricing): plans, limits, and what's included.
- [How it works](https://superbotapp.ai/how-it-works): sign-up to live agent in a few steps.
- [Integrations](https://superbotapp.ai/integrations): everything SuperBot connects to.
- [Get started free](https://superbotapp.ai/get-started): create a workspace on the free-forever plan.
- [Shopify app listing](https://apps.shopify.com/superbot-ai): install for a Shopify store.
- [AI chatbot by platform](https://superbotapp.ai/ai-chatbot-for): per-platform install guides (Shopify, Wix, WordPress, Webflow, Squarespace, custom sites).
- [All comparisons](https://superbotapp.ai/compare): SuperBot vs every major alternative.
- [Support cost calculator](https://superbotapp.ai/tools/support-cost-calculator): what AI support costs at your volume across vendors.

## Comparisons

- [All comparisons — index](https://superbotapp.ai/compare)
- [SuperBot vs Intercom](https://superbotapp.ai/compare/intercom)
- [SuperBot vs Zendesk](https://superbotapp.ai/compare/zendesk)
- [SuperBot vs Tidio](https://superbotapp.ai/compare/tidio)
- [SuperBot vs Crisp](https://superbotapp.ai/compare/crisp)
- [SuperBot vs Drift](https://superbotapp.ai/compare/drift)
- [SuperBot vs LiveChat](https://superbotapp.ai/compare/livechat)
- [SuperBot vs Freshdesk](https://superbotapp.ai/compare/freshdesk)
- [SuperBot vs Gorgias](https://superbotapp.ai/compare/gorgias)
- [SuperBot vs HubSpot Chat](https://superbotapp.ai/compare/hubspot-chat)
- [SuperBot vs Help Scout](https://superbotapp.ai/compare/help-scout)

## About

- SuperBot answers grounded in your real content — not canned replies or invented policies. It is built for any business with a website: ecommerce stores, SaaS companies, agencies, local services, clinics, education businesses, and B2B teams.
- Company & contact: [About](https://superbotapp.ai/about) · [Support](https://superbotapp.ai/support) · status at https://status.superbotapp.ai