Pricing
$0–$60per workspace, per month
Vendor source
Hobby $40/mo for 700 message credits (20% off yearly); remove branding $99/mo add-on
AI chatbot builder
SuperBot vs Chatbase
A build-your-own AI agent platform metered in message credits, with branding removal sold as a $99 add-on.
Chatbase is a build-your-own agent platform metered in message credits: 50 a month free, 700 on Hobby at $40 a month, 4,000 on Standard at $150, with branding removal a $99-a-month add-on and free agents deleted after 14 days of inactivity. SuperBot is a support agent with a shared inbox, priced per workspace: free for 200 conversations a month, $25 for 2,000 — $15 a month under Hobby before Chatbase's branding fee. Pick Chatbase to tune several agents yourself; pick SuperBot for support with a predictable bill.
- No credit card
- Runs alongside Chatbase
- Unlimited teammates
SuperBotAI support agent
ChatbaseAI chatbot builder
At a glance
How each one bills you.
Chatbase figures are from its own pricing page, checked . Plans change, so confirm before you buy.
Team seats
Unlimitedon every plan, free included
Vendor source
Team members by plan: 2 on Hobby, 3 on Standard, 5 on Pro
AI usage
Included200 / 2,000 / unlimited conversations
Vendor source
Message credits: 50 free, 700 Hobby, 4,000 Standard, 15,000 Pro
Pricing model
How Chatbase charges.
The Chatbase model
Chatbase sets a monthly pool of message credits per plan — 50 on Free, 700 on Hobby ($40 a month), 4,000 on Standard ($150) and 15,000 on Pro ($500) — with 20% off yearly billing. Removing the "Powered by Chatbase" badge is a $99-a-month add-on. On the free plan, agents are deleted after 14 days of inactivity.
Worked example
Chatbase lists 700 message credits on Hobby at $40 a month. Measure your own average chat length before you compare credits with conversations.
The same team on SuperBot
On SuperBot, Starter at $25 a month covers 2,000 conversations of any length. Credits and conversations are different units, so compare on your own chat lengths.
Credit where due
Where Chatbase is stronger.
Building several agents
Chatbase is designed around creating and tuning multiple AI agents. SuperBot is one support agent per workspace.
A large paid credit pool
Standard and Pro provide 4,000 and 15,000 message credits a month, which suits high-volume, short-message use if the credits map well to your traffic.
Developer-style configuration
Teams that want to shape prompts, actions and model settings themselves get more knobs than a support product exposes.
Our assessment, based on Chatbase's published product and pricing pages.
Why evaluate SuperBot
Where SuperBot differs from Chatbase.
One number to watch
SuperBot's plan sets a conversation limit: 200, 2,000 or unlimited. There is no credit meter and no auto-recharge.
Free means free, and stays
The free plan renews 200 conversations every month with the full product.
Built for support, not just answers
Replies show a source label when matched knowledge backs them, orders are looked up read-only against the customer's email, and handoff lands in a shared inbox with the transcript.
Fit
Who should choose which.
Choose Chatbase if
- You want to build and tune more than one agent and are comfortable managing credits.
- Your traffic is high volume and short messages, so a big credit pool is efficient.
- You need configuration depth that a support product does not expose.
Choose SuperBot if
- You want support answers, leads and handoff with a bill you can forecast.
- Your widget must carry only your brand and $99 a month for that is too much.
- More than a few people should be able to answer in an inbox without seat counting.
See it before you switch
The inbox your team would work in.
The real SuperBot inbox, filled with sample conversations.
Tour the productapp.superbotapp.ai
REAL PRODUCT UISide by side
SuperBot and Chatbase, row by row.
Feature
SuperBot
Verify with Chatbase
Billing unit
SuperBotWorkspace: $0, $25 or $60 a month
ChatbasePlan tier metered in message credits
Free plan
SuperBot200 conversations every month, with the full product
Chatbase50 message credits a month; agents deleted after 14 idle days
Branding
SuperBotLinked badge on Free; ask us about the badge on paid plans
ChatbaseRemoval is a $99-a-month add-on
Team
SuperBotUnlimited teammates, every plan
Chatbase2 members on Hobby, 3 on Standard, 5 on Pro
Human handoff
SuperBotShared inbox with the transcript attached
ChatbaseConfirm how escalations reach your team
Store orders
SuperBotRead-only lookups verified against the customer's email
ChatbaseConfirm per integration
Before switching: run your real customer questions and one full handoff through both products.
Migration
Moving from Chatbase.
Both tools learn from the same material, so moving is mostly re-adding sources and then setting up the inbox side a builder does not have.
What you can bring
- Website URLs and documents you trained Chatbase on — add them again as knowledge sources.
- Answers you corrected inside Chatbase: add them as Training Q&A.
- The embed — replace the Chatbase snippet with SuperBot's script tag or a native platform app.
What stays behind
- Chatbase chat logs, leads and agent settings are not imported; export them first.
- Agents you built for other projects stay on Chatbase if you keep the account.
SuperBot pricing
Flat, predictable. From $0.
Every plan has every feature; yearly billing saves 20%.
Full plan comparisonFree
$0/mo
Free forever — no credit card
200 conversations / mo
- Every feature
- Unlimited teammates
- Linked SuperBot badge
Starter
$25/mo
$20/mo billed yearly
2,000 conversations / mo
- Every feature
- Unlimited teammates
- Customize or remove the badge
Pro
$60/mo
$48/mo billed yearly
Unlimited conversations
- Every feature
- Unlimited teammates
- Customize or remove the badge
Questions
SuperBot vs Chatbase, answered.
Want a straight answer about your setup? Talk to a human — a real person reads every message.
Is SuperBot cheaper than Chatbase?
At the entry level, yes: SuperBot Starter is $25 a month for 2,000 conversations against Chatbase Hobby at $40 for 700 message credits, and SuperBot has no $99 branding add-on. Both have free plans; Chatbase's deletes idle agents after 14 days.
What is a Chatbase message credit?
Chatbase meters usage in message credits, with a monthly pool set by plan. SuperBot counts conversations instead, so a long chat costs no more than a short one.
Does Chatbase delete free agents?
Chatbase's pricing page says AI agents are deleted after 14 days of inactivity on the free plan. SuperBot's free plan is 200 conversations a month.
Can SuperBot do what Chatbase does with several agents?
No. SuperBot is one support agent per workspace with a shared inbox; Chatbase is built for creating multiple agents.
Can I run both while I compare?
Yes. SuperBot installs with one script tag or a platform app, so it can answer on a few pages while Chatbase keeps running elsewhere.
Keep comparing
Other comparisons.
Try SuperBot on your own content.
Add the same URLs you gave Chatbase and compare the answers on your own pages. Free for 200 conversations a month.