Product and sizing guidance
Answer fit, compatibility, material, variant, and availability questions from the product page before uncertainty turns into cart abandonment.
ShopifyAI chatbot for Shopify
SuperBot is a customer-support AI agent built to live on a Shopify storefront — answering shipping, return, sizing, and product questions from real store data, capturing leads, and handing off complex orders to your team with full context.
- Free forever plan
- No credit card
- Every feature on every plan
Install
How to add SuperBot to Shopify
Five steps, start to finish. No developer required.
- 01Sign up for SuperBot (free) and create your workspace.
- 02Paste your Shopify store URL — SuperBot crawls your product catalog, policy pages, and help docs.
- 03Install the SuperBot Shopify app (or paste a single snippet into theme.liquid).
- 04Review the agent's first answers in Training and approve the replies you want it to reuse.
- 05Go live. Answer your first real customer the same day.
Practical workflows
What the agent handles on a Shopify site
Shipping, returns, and order status
Explain the store's current policies with source links, then route authenticated order questions through the connected order-lookup workflow.
Sales and wholesale qualification
Collect product interest, quantity, destination, and contact details for high-intent or B2B requests, then hand the full conversation to sales.
Why it works on Shopify
Built to feel native on an ecommerce platform
- Reads your actual product catalog so answers cite real SKUs, sizes, and stock.
- Pulls shipping/return policy answers from your live policy pages — no separate KB to maintain.
- Order lookup: visitors can ask 'where is my order #12345' and get a live answer.
- Cart-abandonment recovery: the agent answers the question that stopped the checkout.
- Lead capture for wholesale, bulk, or B2B inquiries — into the built-in CRM or a connected one.
FAQ
Questions Shopify site owners ask
Will SuperBot slow down my Shopify store?
No. Your page only loads a sub-1 KB async loader; the widget itself is fetched after first paint, so it stays out of the critical render path and off your Core Web Vitals.
Do I need a developer to install SuperBot on Shopify?
No. Install takes about five minutes — via the SuperBot app, a Shopify theme app extension, or a single snippet in theme.liquid.
Can SuperBot answer questions about my products?
Yes. Your product catalog (title, description, options, variants, stock) can be added as a knowledge source, and the widget shows the source behind a matched answer.
How much does it cost for a Shopify store?
Free includes 200 conversations/month. Starter is $25/month with 2,000 conversations. Pro is $60/month with unlimited conversations. Check the pricing page for the current feature comparison and yearly options.
Get started
Start answering Shopify visitors today
Free forever up to 200 conversations a month. Starter is $25/month for 2,000, Pro is $60/month for unlimited — every feature is on every plan.