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Real estate website chatbots: capture leads without steering
Learn how to set up a real estate website chatbot that captures buyer and seller leads 24/7 without steering users.
7 min readBy The SuperBot TeamRead article
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Field notes on AI-first support.
Practical playbooks and operating guidance for teams evaluating AI-first customer support.
30 articles · 8 topics · written by the SuperBot team
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Guides, playbooks and field notes from the team that builds SuperBot. Filter by topic.
ComparisonWix Smart Chat AI credits explained, and what happens when they run out
Wix Smart Chat runs on your plan's AI credits and goes offline when they run out. How the allowances work and how to plan for your volume.
6 min readRead
ComparisonTidio pricing explained: how conversations, Lyro AI and Flows are metered
Tidio bills billable conversations, Lyro AI conversations and Flows visitors on separate meters. Here is how each one works, with October 2026 prices.
6 min readRead
ComparisonShopify Inbox or a trained AI support agent? How to decide
Shopify Inbox is free and answers from store content. A trained AI agent learns from more sources. How to decide, with October 2026 pricing.
7 min readRead
ComparisonIntercom Fin alternatives for small teams, compared on pricing and fit
Intercom Fin bills per seat and per outcome. Compare it with Gorgias, Tidio and SuperBot on price structure, minimums and fit.
7 min readRead
ComparisonGorgias pricing explained: how tickets and AI resolutions are billed
Gorgias bills by ticket volume, with AI Agent charged per interaction. Here is how the plan tiers and AI rates work, with October 2026 prices.
6 min readRead
ComparisonChatbase alternatives for small teams, compared on pricing and limits
Chatbase bills in message credits and charges $99 a month to remove its branding. Compare it with Chatling, SiteGPT and SuperBot on limits and total cost.
6 min readRead
ComparisonTidio alternatives for small teams, compared on pricing and fit
Compare Tidio with Chatbase, Chatling, SiteGPT and SuperBot on price, usage limits and fit. Prices checked in October 2026, with sources.
6 min readRead
GuideAI chatbots for Webflow: what to check before you install one
Before you add an AI chatbot to a Webflow site, check custom code access, training sources, order questions, handoff and languages.
6 min readRead
GuideAI chatbots for Squarespace: what to check before you install one
Before you add an AI chatbot to a Squarespace site, check your plan, code access, training sources, order questions and handoff. A practical checklist.
6 min readRead
GuideAI chatbots for ecommerce: what to compare before you buy
Compare AI chatbots for an online store on order lookups, product answers, handoff, languages and cost. A buyer checklist with October 2026 pricing.
7 min readRead
GuideShopify order tracking in chat: answer "where is my order" safely
Let Shopify customers check order status in chat: verify the order number and checkout email, show only safe fields, keep access read-only, and test it.
6 min readRead
GuideHow to evaluate a free AI chatbot for your website
Evaluate free website chatbot plans with checks for billing limits, source accuracy, privacy, human handoff, installation, and a reusable test scorecard.
6 min readRead
GuideLetting customers ask 'where is my order' on WooCommerce, safely
Set up read-only WooCommerce order answers with a matching order number and billing email, safe response fields, rate limits and human handoff.
6 min readRead
GuideChoosing an AI chatbot app for Wix: what to test before you install
A practical checklist of technical and business tests to run before you add an AI chatbot to your Wix site, focused on ecommerce and support needs.
7 min readRead
GuideThe right way to put an AI chatbot on a Webflow site
Practical, step-by-step guide to adding a reliable, fast chatbot to a Webflow site, with install options, chat logic, accessibility and testing tips.
6 min readRead
GuideAdding AI live chat to a Squarespace site with Code Injection
Step-by-step guide to add an AI live chat to a Squarespace site using Code Injection (Business plan+) and test, secure and tune it for customers.
6 min readRead
PlaybookHow to reduce repeat support tickets in a small ecommerce store
A practical playbook for measuring repeat tickets, fixing common causes and adding clear self-service answers in a small ecommerce store.
6 min readRead
PlaybookSupporting customers in 35 languages without hiring 35 agents
Choose languages, prepare source content, test handoffs and measure AI customer support across a multilingual audience.
7 min readRead
PlaybookThree customer support KPIs to start with: resolution, CSAT and knowledge gaps
Define and improve resolution rate, customer satisfaction and knowledge gaps with practical measures for a small support team.
8 min readRead
PlaybookThe five lead-qualification questions a website chatbot should ask
Five focused chatbot questions that quickly qualify website leads, with phrasing, branching logic and what to do with each answer.
6 min readRead
OpinionWhy every AI support answer should show its source
Show the source behind AI support answers so customers and agents can check claims, spot missing content and correct mistakes.
7 min readRead
PlaybookHuman handoff rules that keep an AI support agent from annoying customers
Practical, testable rules for when a chatbot should hand a conversation to a human, plus message templates, verification steps and monitoring tips.
7 min readRead
GuideHow to add an AI chatbot to a Shopify store (and what it should actually answer)
Step-by-step guide to add an AI chatbot to your Shopify store, what it must answer, and how to test, measure and hand off to humans.
7 min readRead
GuideSetting up an AI chatbot plugin on WordPress without touching your theme
Step-by-step guide to install and configure an AI chatbot plugin on WordPress without editing your theme or touching template files.
6 min readRead
PlaybookThe 2026 AI support stack for fewer tools
Turn website traffic into answered questions, qualified leads, booked calls, and clean handoffs without building a bloated support operation.
6 min readRead
Operations$25 AI agent vs help desk: the honest comparison
A frank breakdown of where AI customer support is genuinely better, where a traditional help desk still wins, and where the line actually sits in 2026.
6 min readRead
TrainingHow to train an AI agent without losing brand voice
Turn FAQs, policy pages, product details, and team tone into answers that feel approved before a customer asks.
5 min readRead
AnalyticsKnowledge gaps: the AI support metric that matters
Resolution rate is a lagging indicator. The leading indicator is the question your agent couldn't answer. Here is how to close them weekly.
5 min readRead
DesignDesigning a chat widget that customers actually open
Color, motion, copy, placement — small choices that move open-rate by surprising amounts.
6 min readRead
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