Pricing
$0–$60per workspace, per month
Vendor source
Free for up to 2 users; Service Hub Starter $20 per seat a month
CRM chat
SuperBot vs HubSpot Chat
Free chat for up to 2 users inside HubSpot CRM; AI agent paid in HubSpot Credits.
HubSpot's chat lives inside a CRM suite: free tools cover up to 2 users with HubSpot branding, Service Hub adds paid seats, and the Customer Agent spends 50 HubSpot Credits per resolved conversation. Its strength is that every chat is tied to a CRM record across marketing, sales and service. SuperBot does not replace the CRM — it replaces the widget, answers from your content, and still sends leads to HubSpot.
- No credit card
- Runs alongside HubSpot Chat
- Unlimited teammates
SuperBotAI support agent
HubSpot ChatCRM chat
At a glance
How each one bills you.
HubSpot Chat figures are from its own pricing page, checked . Plans change, so confirm before you buy.
Team seats
Unlimitedon every plan, free included
Vendor source
Free tools stop at 2 users; beyond that, paid Service Hub seats
AI usage
Included200 / 2,000 / unlimited conversations
Vendor source
Customer Agent uses 50 HubSpot Credits per resolved conversation
Pricing model
How HubSpot Chat charges.
The HubSpot Chat model
HubSpot's free tools include live chat for up to 2 users, with HubSpot branding. Past that you buy Service Hub seats. The Customer Agent is paid in HubSpot Credits — 50 per resolved conversation — from a monthly allowance that comes with Service Hub plans. Professional carries a one-time $1,500 onboarding fee and Enterprise $3,500, and a knowledge base is included from Professional upward.
Worked example
If the Customer Agent resolves 200 conversations a month, that is 200 × 50 = 10,000 credits to cover from your allowance or extra purchases.
The same team on SuperBot
SuperBot answers those 200 conversations on the free plan — and the 201st to 2,000th on Starter at $25 — with leads still synced to HubSpot.
Credit where due
Where HubSpot Chat is stronger.
One CRM record for everything
Chats, emails, deals and tickets sit on the same contact across Marketing, Sales and Service Hub. SuperBot syncs leads to HubSpot but is not a CRM suite.
Free chat for two
A two-person team can run live chat at no cost, which is hard to beat if you only need basic chat.
Knowledge base and service tools
From Service Hub Professional, HubSpot includes a knowledge base alongside ticketing.
Our assessment, based on HubSpot Chat's published product and pricing pages.
Why evaluate SuperBot
Where SuperBot differs from HubSpot Chat.
No credits, no seats
SuperBot's AI answers are part of the plan. There is no credit balance to watch and no seat to buy when a third person joins.
Trained on your whole site
Add product, pricing and help pages by URL and exact answers as Training Q&A; replies show a source label when matched knowledge supports them.
Works with or without HubSpot
Leads land in SuperBot's built-in CRM and sync to HubSpot, Salesforce or Pipedrive, so changing CRM later does not mean changing chat.
Fit
Who should choose which.
Choose HubSpot Chat if
- Marketing, sales and service already live in HubSpot and one system matters most.
- Two people handling basic live chat is all you need.
- Your credit allowance comfortably covers the Customer Agent volume.
Choose SuperBot if
- You want to keep HubSpot as the CRM but get a stronger website agent.
- More than two people should see and answer chats without buying seats.
- You prefer a flat plan to a credits budget.
See it before you switch
The inbox your team would work in.
The real SuperBot inbox, filled with sample conversations.
Tour the productapp.superbotapp.ai
REAL PRODUCT UISide by side
SuperBot and HubSpot Chat, row by row.
Feature
SuperBot
Verify with HubSpot Chat
Billing unit
SuperBotWorkspace plan
HubSpot ChatFree for 2 users, then Service Hub seats
AI cost
SuperBotIncluded in the conversation limit
HubSpot Chat50 HubSpot Credits per resolved conversation
CRM
SuperBotBuilt-in CRM, syncs to HubSpot, Salesforce, Pipedrive
HubSpot ChatHubSpot CRM itself
Setup fees
SuperBotPlans only: $0, $25 or $60 a month, no card to start
HubSpot ChatOne-time onboarding on Professional ($1,500) and Enterprise ($3,500)
Knowledge base
SuperBotHelp articles on every plan
HubSpot ChatFrom Service Hub Professional
Booking
SuperBotCalendly or Cal.com
HubSpot ChatConfirm the booking options on your plan
Before switching: run your real customer questions and one full handoff through both products.
Migration
Moving from HubSpot Chat.
Most teams keep HubSpot as the system of record and only swap the chat widget.
What you can bring
- The HubSpot connection — leads flow from SuperBot's CRM into HubSpot.
- Product, pricing and help pages — add them by URL.
- Answers your team keeps retyping — add them as Training Q&A.
What stays behind
- Past chat transcripts stay in HubSpot; SuperBot starts its own history from day one.
- Your CRM records, deals and workflows remain in HubSpot untouched.
SuperBot pricing
Flat, predictable. From $0.
Every plan has every feature; yearly billing saves 20%.
Full plan comparisonFree
$0/mo
Free forever — no credit card
200 conversations / mo
- Every feature
- Unlimited teammates
- Linked SuperBot badge
Starter
$25/mo
$20/mo billed yearly
2,000 conversations / mo
- Every feature
- Unlimited teammates
- Customize or remove the badge
Pro
$60/mo
$48/mo billed yearly
Unlimited conversations
- Every feature
- Unlimited teammates
- Customize or remove the badge
Questions
SuperBot vs HubSpot Chat, answered.
Want a straight answer about your setup? Talk to a human — a real person reads every message.
Is HubSpot chat free?
HubSpot's pricing page says its free tools are free for up to 2 users, and they include live chat with HubSpot branding.
How much does HubSpot's AI agent cost to run?
HubSpot lists 50 HubSpot Credits per resolved conversation, drawn from the monthly allowance on Service Hub plans. SuperBot includes AI answers in its plans without credits.
Do I have to leave HubSpot CRM to use SuperBot?
No. SuperBot replaces only the chat widget and sends captured leads to HubSpot.
Can more than two people use SuperBot for free?
Yes. Every SuperBot plan, including Free, has unlimited teammates.
Does HubSpot charge onboarding fees?
HubSpot lists a one-time onboarding fee of $1,500 on Service Hub Professional and $3,500 on Enterprise. SuperBot's plans are $0, $25 and $60 a month, and the free plan needs no card.
Keep comparing
Other comparisons.
Try SuperBot on your own content.
Connect HubSpot, swap the widget, and see what lands in your CRM after a week. Free for 200 conversations a month, any number of teammates.