01 · Create your account
Sign up free, name your workspace, and open the setup guide. No credit card required.
How it works
From sign-up to live agent
in under a week.
Here is the setup path. Complete and test each step against your own content, website, and customer workflow before launch.
The path from zero to live
Each step is its own milestone, and completion time depends on your content and implementation.
02 · Install the widget
Copy your unique install snippet into any website — Shopify, Wix, WordPress, Webflow, Squarespace, or custom HTML.
03 · Train on your knowledge
Add Training Q&A, paste docs, publish articles, or save a public URL so SuperBot can ground answers in your content.
04 · Configure the experience
Set brand color, greeting, languages, business hours, and handoff behavior in Settings.
05 · Connect tools & team
Connect Slack, CRM, Zapier, or webhooks. Invite teammates so they can work the same inbox.
06 · Go live and improve
Watch conversations in the Inbox. Use Analytics knowledge gaps to train the answers you're missing.
SuperBot Command Center
Interactive Setup Guide
The dashboard guides you through connecting channels, crawling sites, testing scenarios, and deploying in real time.
What a typical launch looks like
Real teams. Real numbers. Here's what to expect in the first 30 days.
Day 1
Workspace + widget + first knowledge sources
Widget live, agent answering in test mode
Day 2–3
Connect channels, configure guardrails, set up routing
All channels live, escalation rules tested
Day 4–5
Go live to a percentage of traffic (10% → 50% → 100%)
Real conversations, real data
Day 6–30
Iterate on knowledge gaps, tune voice, optimize handoff
Deflection climbing as gaps close
Our principles for AI customer support
The principles that shape every feature, decision, and shipped change in SuperBot.
Build for the humans
AI that makes your team faster, not a black box that ignores them.
Cite everything
Every answer is grounded in your sources, with citations operators can verify.
Stay scoped
Your data belongs to your workspace. We never train public models on it.
Iterate weekly
The agent gets better the more it answers. Your knowledge base is the moat.
Setup and onboarding questions
How long does setup actually take?
Setup time depends on the amount and quality of your source content, website access, integration credentials, and the testing your team requires before launch.
Do I need a developer to install SuperBot?
The widget uses a script embed. Some website builders allow owners to add it directly; custom sites may require a developer or tag-manager access. Shopify and Wix app availability depends on the current marketplace listing state.
Can I test the agent before going live?
Yes. After setup, the agent runs in 'test mode' — it answers using your knowledge but only you can see the replies. You approve behavior on a curated test set before flipping it to live customers.
What does 'knowledge gap' mean?
Every question the agent couldn't answer (or answered with low confidence) shows up in your knowledge-gap report. That's your real backlog — close the gaps by adding the right docs or FAQ entries, and the agent gets better.
Do you help with onboarding?
Yes. Every plan gets guided in-app onboarding, and paid plans get hands-on help from the team over chat and email whenever you need it.
Live supportStart with the free plan.
Start with the free plan.
Answer your first customer today.
Free plan, no credit card. Drop in the script, point it at your site, watch the agent answer.