Build for the humans
AI that makes your team faster, not a black box that ignores them.
How it worksFrom sign-up to live agent,
From sign-up to live agent,
in six steps.
Here is the setup path. Complete and test each step against your own content, website, and customer workflow before launch.
The path from zero to live
Each step is its own milestone, and completion time depends on your content and implementation.
- 01
Create your account
Sign up free, name your workspace, and open the setup guide. No credit card required.
- 02
Install the widget
Copy your unique install snippet into any website — Shopify, Wix, WordPress, Webflow, Squarespace, or custom HTML.
- 03
Train on your knowledge
Add Training Q&A, paste docs, publish articles, or save a public URL so SuperBot can ground answers in your content.
- 04
Configure the experience
Set brand color, greeting, languages, business hours, and handoff behavior in Settings.
- 05
Connect tools and team
Connect Slack, your CRM, Zapier, or webhooks. Invite teammates so they can work the same inbox.
- 06
Go live and improve
Watch conversations in the Inbox. Use the Analytics knowledge-gap report to train the answers you are missing.
Step 06, in the product
Where every conversation lands
This is the real shared inbox from the SuperBot dashboard, filled with representative conversations. Every AI reply and human handoff arrives here with the full transcript attached.
A sensible order to work in
No two launches take the same amount of time. This is the sequence that keeps each step testable before you move on.
First
Workspace, widget, first knowledge sources
The widget is on your site and answering from your own content.
Next
Guardrails, business hours, and handoff rules
You know exactly when the agent answers and when your team takes over.
Then
Integrations and teammates
Leads reach your CRM and conversations reach the people who own them.
Ongoing
Close knowledge gaps, tune voice, refine routing
Fewer unanswered questions each week, from your own analytics.
Our principles for AI customer support
The principles that shape every feature, decision, and shipped change in SuperBot.
Cite everything
Answers are grounded in your sources, and the widget shows the source it used.
Stay scoped
Your data belongs to your workspace. We never train public models on it.
Keep iterating
The agent gets better as you close the gaps it reports. Your knowledge base is the moat.
Setup and onboarding questions
How long does setup actually take?
Setup time depends on the amount and quality of your source content, website access, integration credentials, and the testing your team requires before launch.
Do I need a developer to install SuperBot?
The widget uses a script embed. Some website builders allow owners to add it directly; custom sites may require a developer or tag-manager access. Shopify and Wix also have native SuperBot apps.
Can I check the agent's answers before customers see them?
Yes. The Training panel includes a match preview, so you can ask a question and see which approved answer SuperBot would use — before the widget is installed on your live site.
What does 'knowledge gap' mean?
Every question the agent could not answer, or answered with low confidence, shows up in your knowledge-gap report. That is your real backlog — close the gaps by adding the right docs or Training entries, and the agent gets better.
Do you help with onboarding?
Yes. Every account gets a guided in-app setup path, and you can reach our team through live chat or email on the support page whenever you get stuck.
Free forever planStart with the free plan.
Start with the free plan.
Answer your first customer today.
No credit card. Drop in the script, point it at your site, and watch the agent answer.