Pricing
$0–$60per workspace, per month
Vendor source
Essential $19 per user/mo billed annually ($25 monthly), no fixed user cap
Live chat
SuperBot vs LiveChat
Human-first live chat priced per user, with an AI Agent included on plans.
LiveChat is a human-first chat console priced per user: Essential is $19 a month on annual billing with no fixed user cap, and Growth is $79 per user a month on annual billing ($99 monthly). Its AI Agent is included on plans, with 1 on Essential and 10 on Growth, and extra resolutions come in packs of 50 at $49.50. SuperBot flips the order — the AI answers first from your content and people take over in the shared inbox — on one workspace price. Choose LiveChat when humans answer most chats in real time; choose SuperBot when they shouldn't have to.
- No credit card
- Runs alongside LiveChat
- Unlimited teammates
SuperBotAI support agent
LiveChatLive chat
At a glance
How each one bills you.
LiveChat figures are from its own pricing page, checked . Plans change, so confirm before you buy.
Team seats
Unlimitedon every plan, free included
Vendor source
Per user, with no fixed user cap on Essential; Growth is $79 per user a month on annual billing
AI usage
Included200 / 2,000 / unlimited conversations
Vendor source
AI Agent included on plans: 1 on Essential, 10 on Growth; extra resolutions in packs of 50 at $49.50
Pricing model
How LiveChat charges.
The LiveChat model
LiveChat bills per user. Essential is $19 a month on annual billing ($25 monthly), with no fixed user cap, and Growth is $79 per user a month on annual billing ($99 monthly). The AI Agent is included on plans, with 1 on Essential and 10 on Growth; extra resolutions come in packs of 50 at $49.50.
Worked example
Four users on Growth with annual billing are 4 × $79 = $316 a month for the chat console alone, before any extra resolution packs.
The same team on SuperBot
SuperBot gives the same four people — and anyone else — an AI agent plus the shared inbox for $25 a month (2,000 conversations) or $60 (unlimited).
Credit where due
Where LiveChat is stronger.
The human agent console
LiveChat is built for people chatting in real time, with canned responses (private on Essential, shared from Growth).
Integration catalog
A long-running product with a wide set of integrations; check whether one you rely on has a SuperBot equivalent.
Enterprise options
LiveChat's Enterprise plan lists a white-label widget, SSO and audit logs.
Our assessment, based on LiveChat's published product and pricing pages.
Why evaluate SuperBot
Where SuperBot differs from LiveChat.
The first reply is automatic
SuperBot answers from your approved pages and Training Q&A, including out of hours, and escalates when it should.
One bill, not two
There is no separate AI product to buy and no licence per teammate; the workspace plan covers both.
No feature tiers
Every feature is on every SuperBot plan; paying more raises the conversation limit.
Fit
Who should choose which.
Choose LiveChat if
- People answer most chats live and the agent console suits them.
- You depend on integrations from LiveChat's catalog.
- You need SSO, audit logs or a white-label widget from an Enterprise plan.
Choose SuperBot if
- Chats arrive when nobody is online and go unanswered.
- You want AI answers without buying a second product.
- Adding a teammate should not mean adding a licence.
See it before you switch
The inbox your team would work in.
The real SuperBot inbox, filled with sample conversations.
Tour the productapp.superbotapp.ai
REAL PRODUCT UISide by side
SuperBot and LiveChat, row by row.
Feature
SuperBot
Verify with LiveChat
Billing unit
SuperBotWorkspace
LiveChatPer user
AI
SuperBotIncluded on every plan
LiveChatAI Agent included on plans; extra resolution packs
Teammates
SuperBotUnlimited
LiveChatPer user; no fixed user cap on Essential
Out-of-hours chats
SuperBotAnswered by the AI agent from your content
LiveChatNeed a staffed agent or the included AI Agent
Languages
SuperBot35 selectable widget languages
LiveChatConfirm the languages you need
Handoff
SuperBotAI to human in the shared inbox, transcript attached
LiveChatHuman-first routing
Before switching: run your real customer questions and one full handoff through both products.
Migration
Moving from LiveChat.
The switch changes the team's day from answering every chat to reviewing the ones the agent passes on.
What you can bring
- Help, product and policy pages — added by URL.
- Canned responses — turned into Training Q&A.
- Widget look — style, icon, label, greeting and colours, plus escalation rules.
What stays behind
- LiveChat archives and reports stay behind; export transcripts before you close the account.
SuperBot pricing
Flat, predictable. From $0.
Every plan has every feature; yearly billing saves 20%.
Full plan comparisonFree
$0/mo
Free forever — no credit card
200 conversations / mo
- Every feature
- Unlimited teammates
- Linked SuperBot badge
Starter
$25/mo
$20/mo billed yearly
2,000 conversations / mo
- Every feature
- Unlimited teammates
- Customize or remove the badge
Pro
$60/mo
$48/mo billed yearly
Unlimited conversations
- Every feature
- Unlimited teammates
- Customize or remove the badge
Questions
SuperBot vs LiveChat, answered.
Want a straight answer about your setup? Talk to a human — a real person reads every message.
Does LiveChat include AI?
LiveChat includes an AI Agent on its plans, with 1 on Essential and 10 on Growth; extra resolutions come in packs of 50 at $49.50. SuperBot's AI agent is part of every plan.
How much is LiveChat for one person?
Essential is $19 a month billed annually or $25 monthly, per user with no fixed user cap, according to LiveChat's pricing page in October 2026.
Can my team still chat live with SuperBot?
Yes. When the agent escalates, a teammate picks up in the shared inbox with the whole conversation attached.
Will my LiveChat transcripts transfer?
No. SuperBot does not import history from other tools; export what you need first.
What does LiveChat cost on monthly billing?
On monthly billing Essential is $25 per user and Growth is $99 per user; annual billing lowers them to $19 and $79.
What happens when SuperBot cannot answer?
When confidence is low, the chat waits for a person, and a teammate picks it up in the shared inbox with the transcript attached.
Keep comparing
Other comparisons.
Try SuperBot on your own content.
Let SuperBot take the first reply on your site for a week, with your team picking up in the inbox. Free for 200 conversations a month.