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Open the chat in the bottom-right of any page. Our own SuperBot answers instantly and hands off to the team when it cannot.
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Whether you're onboarding, debugging a workflow, or just exploring, pick the channel that suits the question. Our own SuperBot answers first — and a person takes over whenever you ask.
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Channels
Pick the channel that fits.
Four ways in, all ending with a person when you need one.
Email support
Write to support@superbotapp.ai. Response time varies with issue severity and support volume.
Guides
Find installation steps for your website platform, troubleshooting, and practical support playbooks.
Report an issue
Found a bug, a billing problem, or an integration that will not connect? Send us the details and we will triage it.
Not sure where to start?
Tell us what’s up. We’ll point the way.
Pick what you need and get the fastest route — a guide, a prefilled email, or the issue form.
Installing the widget
Every platform has a step-by-step install guide with the exact place the snippet goes and what to check when the launcher does not appear.
Guides
Read it yourself first.
Every guide we have published, in full. If none of them answers your question, message us — we read every ticket.
57 of 57 guides
Platform setupSuperBot for Shopify: install and troubleshootingRead guide 
Platform setupSuperBot for Wix: install and troubleshootingRead guide 
Platform setupSuperBot for Squarespace: install and troubleshootingRead guide 
Platform setupSuperBot for Webflow: install and troubleshootingRead guide 
Platform setupSuperBot for WordPress: install and troubleshootingRead guide 
Platform setupSuperBot for WooCommerce: install and troubleshootingRead guide - Platform setupSuperBot for BigCommerce: install and troubleshootingRead guide
- Platform setupSuperBot for Framer: install and troubleshootingRead guide
- Platform setupSuperBot for Custom Website: install and troubleshootingRead guide
Platform setupSuperBot for Adobe Commerce (Magento 2): install and troubleshootingRead guide - Platform setupSuperBot for PrestaShop: install and troubleshootingRead guide
- Platform setupSuperBot for OpenCart: install and troubleshootingRead guide
- Platform setupSuperBot for Big Cartel: install and troubleshootingRead guide
- Platform setupSuperBot for Shift4Shop: install and troubleshootingRead guide
- Platform setupSuperBot for Volusion: install and troubleshootingRead guide
- Platform setupSuperBot for Spree Commerce: install and troubleshootingRead guide
- Platform setupSuperBot for Salesforce Commerce Cloud: install and troubleshootingRead guide
- Guide · 5 minSend chatbot leads to HubSpot contacts automaticallyRead guide
- Guide · 5 minLet visitors book a Calendly slot from your website chatRead guide
- Guide · 7 minReal estate website chatbots: capture leads without steeringRead guide
- Guide · 5 minWhat a restaurant website chatbot should answer (and what it shouldn't)Read guide
- Guide · 5 minLaw firm website chatbots: intake without giving legal adviceRead guide
- Comparison · 6 minWix Smart Chat AI credits explained, and what happens when they run outRead guide
- Comparison · 6 minTidio pricing explained: how conversations, Lyro AI and Flows are meteredRead guide
- Comparison · 7 minShopify Inbox or a trained AI support agent? How to decideRead guide
- Comparison · 7 minIntercom Fin alternatives for small teams, compared on pricing and fitRead guide
- Comparison · 6 minGorgias pricing explained: how tickets and AI resolutions are billedRead guide
- Comparison · 6 minChatbase alternatives for small teams, compared on pricing and limitsRead guide
- Comparison · 6 minTidio alternatives for small teams, compared on pricing and fitRead guide
- Guide · 6 minAI chatbots for Webflow: what to check before you install oneRead guide
- Guide · 6 minAI chatbots for Squarespace: what to check before you install oneRead guide
- Guide · 7 minAI chatbots for ecommerce: what to compare before you buyRead guide
- Guide · 6 minShopify order tracking in chat: answer "where is my order" safelyRead guide
- Guide · 6 minHow to evaluate a free AI chatbot for your websiteRead guide
- Comparison · 6 minTidio Lyro vs a knowledge-trained support agent: an honest lookRead guide
- Comparison · 8 minA Zendesk AI alternative for small businesses: what to checkRead guide
- Guide · 6 minLetting customers ask 'where is my order' on WooCommerce, safelyRead guide
- Comparison · 8 minWhat Intercom Fin actually costs per month at your volumeRead guide
- Guide · 7 minChoosing an AI chatbot app for Wix: what to test before you installRead guide
- Guide · 6 minThe right way to put an AI chatbot on a Webflow siteRead guide
- Guide · 6 minAdding AI live chat to a Squarespace site with Code InjectionRead guide
- Playbook · 6 minHow to reduce repeat support tickets in a small ecommerce storeRead guide
- Playbook · 7 minSupporting customers in 35 languages without hiring 35 agentsRead guide
- Playbook · 8 minThree customer support KPIs to start with: resolution, CSAT and knowledge gapsRead guide
- Playbook · 6 minThe five lead-qualification questions a website chatbot should askRead guide
- Opinion · 7 minWhy every AI support answer should show its sourceRead guide
- Playbook · 7 minHuman handoff rules that keep an AI support agent from annoying customersRead guide
- Guide · 7 minHow to add an AI chatbot to a Shopify store (and what it should actually answer)Read guide
- Guide · 6 minSetting up an AI chatbot plugin on WordPress without touching your themeRead guide
- Playbook · 6 minThe 2026 AI support stack for fewer toolsRead guide
- Operations · 6 min$25 AI agent vs help desk: the honest comparisonRead guide
- Training · 5 minHow to train an AI agent without losing brand voiceRead guide
- Analytics · 5 minKnowledge gaps: the AI support metric that mattersRead guide
- Design · 6 minDesigning a chat widget that customers actually openRead guide
Integration setupKlaviyo: connect and verify support eventsRead guide 
Integration setupClaude and ChatGPT: run support from your AI assistantRead guide - Evaluation kitAI chatbot evaluation checklist and free scorecardRead guide
FAQ
Support questions, answered.
Still evaluating? The Free plan is free forever, with no credit card — set it up this afternoon or read pricing.
How fast do you respond?
The chat agent replies immediately when it has a grounded answer. Human chat and email response times vary with issue severity and support volume.
Do you offer phone support?
Support is provided through live chat and email today so the conversation and technical context stay in one thread.
Can you help me migrate from another tool?
Contact us with the tool you are leaving and the format of your existing knowledge base. We can explain the currently supported URL and pasted-text import paths.
Where do I report a bug?
Use the chat or the report-an-issue page. Include steps to reproduce, the affected page, and the impact so the team can triage it.