Product
A trained AI agent, a shared inbox for website conversations, real human handoff, and analytics for the people who run support — all in one product.
Works with the tools your business already runs on
Shopify
Mailchimp
HubSpot
Salesforce
Slack
Zapier
Webflow
WixYour SuperBot workspace
5 surfaces · 1 productFive jobs, one product
Most “AI support” products only do one job. SuperBot does five — so you don’t glue a chatbot to a knowledge base to an inbox to an analytics tool and keep them all in sync. Pick a surface to see the real thing.
Surface 01 of 05
Colors, greeting and welcome message are set per workspace in Settings. This is the production widget running live — ask it something.
your-site.com
LIVE WIDGETSurface 02 of 05
Training matches come first, then knowledge and articles, then a constrained model reply. Low confidence hands off to your team instead of inventing policy.
app.superbotapp.ai
HOW IT ANSWERSSurface 03 of 05
Add exact answers for the questions you field most, paste policies, or save a public URL and SuperBot extracts the text. This is the real Training screen.
app.superbotapp.ai
REAL PRODUCT UISurface 04 of 05
Every conversation lands in one inbox with the full transcript. Assign an owner, set priority, and reply as yourself — the customer never repeats a thing.
app.superbotapp.ai
REAL PRODUCT UISurface 05 of 05
Operator metrics computed from your real account data. The knowledge-gap report is your training backlog: every question the agent could not answer well.
app.superbotapp.ai
REAL PRODUCT UIHow the pieces connect
The five surfaces share one thread. A question the agent can’t answer reaches a person, shows up as a gap, and becomes the answer next time.
A visitor asks something new.
Not in your content, so it says so.
A teammate replies with the full transcript.
The gap shows up in your report.
You train it once. Next time, AI answers.
Sample conversation Five surfaces, one thread — nothing re-typed, nothing lost between tools.
Under the hood
Conversation surface
The SuperBot widget installs with one script tag on any site. Visitors chat with AI; when they need a human, the conversation waits in your shared Inbox for your team.
Knowledge layer
Add Training Q&A, paste docs, publish articles, or save a public URL — SuperBot extracts text and grounds answers in your content. Source labels show what was used.
Human handoff
When the AI hands a conversation over, your team gets the full transcript, the visitor's details, tags, priority, and sentiment in one shared inbox. Built for the humans who answer customers.
Action layer
When a visitor leaves contact details, SuperBot can create CRM records and fire Slack, Zapier, or webhook events. Booking links (Calendly/Cal.com) surface in chat when connected.
At a glance
Pricing
Three plans. No per-seat fees, no per-channel fees, no per-action fees. Pick a plan, swap any time.
$0/mo
Free forever — no credit card
200 conversations / month
Linked Powered by SuperBot badge
Start free$25/mo
$20/mo billed yearly · save 20%
2,000 conversations / month
Customize or remove the badge
Get Starter$60/mo
$48/mo billed yearly · save 20%
Unlimited conversations
No monthly meter to watch
Get ProFAQ
Still wondering about something? Talk to a human — a real person reads every message.
For most small and mid-sized teams, yes. SuperBot combines an AI agent, shared inbox, and analytics in one workspace. Larger teams that need a deeply customizable ticketing system can use SuperBot alongside their existing tool — the agent handles tier-1 and the help desk picks up escalations.
SuperBot ships its own widget and shared inbox, so most teams replace their existing live-chat tool outright — the script is a drop-in swap. If you keep another help desk for deep ticketing, use SuperBot for tier-1 AI answers and route escalations to your team via Slack alerts or webhooks.
SuperBot auto-detects the customer's language and the AI replies in it — 35 languages selectable out of the box, each with a translated widget interface. Human replies from the inbox are sent as written.
Write plain-language escalation instructions (for example: refunds, complaints, or anything your content doesn't cover), and customers can ask for a person at any time. Escalated conversations land in the shared inbox with the full transcript.
