AI customer support
cost calculator.
Estimate a support budget with the published rates collected in August 2026. Compare formulas and billing units, then verify the current plan and usage allowance with each vendor.
Estimated monthly cost for 1,000 conversations a month, 3 support seats, and 70% assumed billable AI usage
- SuperBotThat's us$25
$25 flat, any team size
Starter — 2,000 conversations/mo · unlimited seats included
- Tidio$92Partial estimate
Growth $59 + Lyro AI $32.50
Starting estimate only; select the Lyro allowance for your actual AI volume
- Chatbase$150Partial estimate
Message-credit tier
Illustrative tier only: message credits are not conversations; multiple replies and model choice change usage
- Crisp$295
Plan tier by included AI credits
Each tier bundles a fixed AI-credit bucket
- Intercom$780
3 seats × $29 + 700 × $0.99
Essential seats (annual) plus Fin outcomes. Some procedures and handoffs also count; other channel fees excluded
- Zendesk$165Partial estimate
3 seats × $55 + AI quoted separately
Suite Team (annual). Zendesk publishes no per-resolution AI rate
Starter — 2,000 conversations/mo · unlimited seats included. Estimated SuperBot subscription: $25/month.
Rates read from each vendor's own public pricing page in August 2026 — verify before you buy. Intercom and Zendesk seat rates are annual-billing prices; Tidio, Crisp, and Chatbase are monthly list. Partial estimates omit usage or assume a starting allowance. Conversations, credits, and outcomes are not interchangeable. Fin outcomes can include handoffs. These scenarios do not establish a cheapest vendor or guaranteed savings.
Free forever on 200 conversations a month. No credit card, no trial clock.
About this calculator
Where do these prices come from?
The calculator uses public rates collected in August 2026. Intercom's current September 12 pricing defines Fin billing as outcomes, including some procedures and handoffs. Seat prices may require annual billing. Verify the current price, usage allowance, and billing definition with each vendor before buying.
Why do some rows say “Partial estimate”?
Those estimates omit an additional charge or use a starting allowance that may not cover your volume. Tidio requires a Lyro allowance matched to AI usage. Chatbase message credits depend on reply count and model choice. Zendesk AI usage and additional Crisp credits can change the bill. Ask each vendor for the same workload before comparing totals.
Why is SuperBot so much cheaper?
SuperBot bills one flat price per workspace — no per-seat fees, no per-resolution fees, no AI add-ons. Starter is $25/mo for 2,000 conversations (~$0.01 each) and Pro is $60/mo unlimited. The Free plan handles 200 conversations a month forever.
What counts as a conversation or resolution?
One visitor thread is a conversation in this tool. The AI-share slider supplies an illustrative number of billable AI units. It is not a prediction of resolution quality. Fin outcomes can include completed procedures and handoffs, while message-credit products count replies differently. Map your workload to each vendor's own definition.
Is this calculator biased?
SuperBot publishes this tool. It shows formulas and source links, labels partial estimates, and makes no guaranteed savings or cheapest-vendor claim. Compare the exact plans and run the same test workload in each product. Send corrections to [email protected].
Want the full breakdown per tool? Read our honest comparisons