Alternatives

Looking to switch support tools?

These pages answer one question each: what should you use instead of your current support tool? Every page explains why teams leave, who should stay, and a shortlist of real products with their pricing model and starting price taken from the vendor's own pricing page. SuperBot is on each list — an AI support agent priced per workspace, free forever up to 200 conversations a month — and so are the tools that suit some teams better.

Browse the shortlists Head-to-head comparisons

Vendor prices checked September 2026

Pick your current tool

Alternatives, one tool at a time.

Each shortlist is ordered for a team leaving that specific product, so the picks and the reasoning differ page to page.

Help desk suite alternatives

Intercom alternatives

Two meters on one invoice. 5 picks, including Zendesk, Help Scout, Crisp and SuperBot.

See the shortlist

Ticketing alternatives

Zendesk alternatives

The step from Support to Suite. 5 picks, including Freshdesk, Help Scout, Intercom and SuperBot.

See the shortlist

Live chat and AI alternatives

Tidio alternatives

Three quotas to keep an eye on. 5 picks, including Crisp, LiveChat, Gorgias and SuperBot.

See the shortlist

Shared inbox alternatives

Crisp alternatives

Agent caps on each plan. 5 picks, including Tidio, LiveChat, Help Scout and SuperBot.

See the shortlist

Conversational marketing alternatives

Drift alternatives

The product is being sunset. 5 picks, including 1mind, HubSpot, Intercom and SuperBot.

See the shortlist

Ticketing alternatives

Freshdesk alternatives

Agent count drives the bill. 5 picks, including Zendesk, Help Scout, Gorgias and SuperBot.

See the shortlist

Ecommerce help desk alternatives

Gorgias alternatives

AI interactions are counted twice. 5 picks, including Tidio, Zendesk, Intercom and SuperBot.

See the shortlist

CRM chat alternatives

HubSpot Chat alternatives

The free tier stops at two users. 5 picks, including Intercom, Tidio, LiveChat and SuperBot.

See the shortlist

Email-first help desk alternatives

Help Scout alternatives

Per-user pricing past five people. 5 picks, including Freshdesk, Zendesk, Crisp and SuperBot.

See the shortlist

Live chat alternatives

LiveChat alternatives

Licences for every agent. 5 picks, including Tidio, Crisp, Intercom and SuperBot.

See the shortlist

Rather test than read?

Point SuperBot at your own site, ask it your ten hardest customer questions, and compare the answers with your current tool. Free forever up to 200 conversations a month — no credit card.

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Method

How we build these shortlists.

Prices and plan limits come from each vendor's own pricing page, with the link and the month we checked.
If we could not confirm a figure on the vendor's site, we leave it out rather than estimate it.
"Best for" and "who should stay" are our assessment, not measured benchmarks. No ratings, review counts or testimonials.
SuperBot is on every list because we make it; each page also says when a different tool is the better fit.

SuperBot vs each tool SuperBot pricing Install guides by platform

The shortlist that matters is your own.

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