Appointments booked in the chat
Calendly or Cal.com for consultations and appointments. On another booking tool? The agent links straight to it.
Hair salons, beauty & spas
AI chatbot for salons & spas
Stylists and therapists can't answer messages with their hands full. SuperBot handles the steady stream of 'how much is balayage', 'how long is a facial', 'do I need a patch test' from your service menu, and books the appointment when your booking tool allows it.
SuperBot trains on your service menu, price list, preparation and aftercare notes, and booking policies. It answers clients in 35 languages with the source shown, books consultations or appointments through Calendly or Cal.com — or links to the booking system you already use — captures gift-card and bridal enquiries as leads, and passes colour corrections, complaints and anything skin- or health-related to your team.
- Free forever plan
- No credit card
- Unlimited team members
Your salon or spaAI support agent
ExampleVisitor: How much is a full head of highlights? I've got long hair.
Agent: Full head highlights start at $140, and long or thick hair is usually priced higher — your stylist confirms at a free consultation.
Visitor: Do I need a patch test?
Agent: Yes, for first-time colour clients, at least 48 hours before. Want me to book the patch test and consultation together?
What visitors ask
The questions your salon or spa gets every week.
And how the agent should handle each one — from your own content, or by handing it to a person.
- 01
“How much does balayage cost?”
Quotes the 'from' price on your menu and explains what changes it, such as hair length or a toner, in your words.
- 02
“How long does a deep-tissue massage take?”
Gives the durations and prices you list for each option.
- 03
“Do I need a patch test before a colour?”
Repeats your patch-test policy and how far in advance to book it.
- 04
“Can I book with a specific stylist?”
Answers from your team page and links to their booking calendar, or captures the request.
- 05
“What's your cancellation or no-show policy?”
Quotes your policy, including deposits, exactly.
- 06
“Do you do bridal hair and makeup on location?”
Captures date, party size and venue as a lead for your bridal coordinator.
- 07
“Is this facial safe during pregnancy?”
Doesn't judge. It gives your published guidance and asks the client to discuss it with a therapist before booking.
What it does
What SuperBot handles for a salon or spa.
Every feature is on every plan, including the free one.
Every featureBridal, events and gift-card enquiries
Details go into the built-in CRM, or to Mailchimp, Klaviyo or Kit for your promotions list.
Tricky requests to a person
Colour corrections, reactions and complaints move to the shared inbox with the full conversation.
Your menu, quoted precisely
Answers come from your own service menu and policies, with the source shown.
Honest limits
What it should not do.
SuperBot answers from trained answers and your content first. When nothing approved matches and confidence is low, the chat waits for a human. Set these limits as escalation rules and trained answers before you go live, then test them.
- No skin, scalp or medical assessments; reactions, pregnancy and health conditions get your published guidance and a referral to a therapist or doctor.
- Complex colour work gets a 'from' price and a consultation, never a firm quote over chat.
- SuperBot doesn't list integrations with salon booking platforms, so it won't see those calendars — it links to them.
- Complaints and redo requests go to a manager.
Setup checklist
What to train it on first.
Point SuperBot at your site, then make sure these are covered. Most of it is content you already have.
- 01
Service menu with durations
Every service, duration and 'from' price, plus what changes the price.
- 02
Prep and aftercare
Patch tests, arriving with clean hair, post-treatment care and product notes.
- 03
Booking and deposit policy
Deposits, cancellation window, late arrivals and no-show fees.
- 04
Team page
Stylists and therapists, specialisms and levels, so 'who should I book' has an answer.
- 05
Packages, memberships and gift cards
What's included, expiry rules and how to buy.
- 06
Booking links
The URL for your booking tool, or connect Calendly or Cal.com.
FAQ
Questions salons & spas ask us.
Something else about your setup? Talk to a human — a real person reads every message.
Can SuperBot book into my salon software?
SuperBot books through Calendly or Cal.com. If you use another salon booking system, the agent sends clients to its booking page instead.
Will it quote exact prices for colour?
It quotes the 'from' prices on your menu and the factors that change them, as you wrote them. Complex work should go to a consultation; say so in a trained answer.
Can it answer in Spanish or other languages?
Yes. The widget supports 35 languages and answers from your same menu and policies.
What does it cost for a small salon?
Free covers 200 conversations a month with no card. Starter is $25/month for 2,000 and Pro is $60/month for unlimited, with every feature on every plan.
Install
Put it on the site you already have.
One embed snippet works on any website; these platform guides fit this industry best.
- AI chatbot for Wix
Native Wix app — common for salon and spa sites.
- AI chatbot for Squarespace
Installs via Code Injection on Business plan or higher.
Related industries
Try it on your salon or spa's site.
Free forever up to 200 conversations a month, no card. Starter is $25/month for 2,000 and Pro is $60/month for unlimited — every feature on every plan.
