Cross-border shopper questions
Answer delivery time, duties, and returns questions in the shopper's own language before the uncertainty costs you the order.
PrestaShop
ecommerce platformAI chatbot for PrestaShop
SuperBot puts a multilingual customer-support AI agent on a PrestaShop storefront - trained on your own product and policy pages, answering in the shopper's language, and handing off to your team when a human is genuinely needed.
- Free forever plan
- No credit card
- Every feature on every plan
Install
How to add SuperBot to PrestaShop
Five steps, start to finish. No developer required.
- 01Sign up for SuperBot (free) and create your workspace.
- 02Add your shop URL so SuperBot can crawl your categories, products, and CMS pages.
- 03Add the SuperBot snippet before the closing body tag of your theme - either in your child theme's footer template, or through any custom-code module you already use.
- 04Clear the PrestaShop cache under Advanced Parameters -> Performance so the change is served.
- 05Review the agent's first answers, then go live.
Practical workflows
What the agent handles on a PrestaShop site
Product and stock enquiries
Handle availability, variant, and compatibility questions from the product page, and capture the ones that need a human.
Reducing repeat email tickets
Deflect the handful of questions that make up most of a PrestaShop shop's inbox, and escalate the rest with context.
Why it works on PrestaShop
Built to feel native on an ecommerce platform
- Multilingual by default, which matters on PrestaShop: most shops run several language versions of the same catalogue.
- Reads your CMS pages, so shipping and returns answers stay correct when you edit the page rather than drifting out of date.
- One snippet covers every page and every language version - no per-template work.
- Lead capture routes wholesale and stock enquiries to email, Slack, or a connected CRM.
- No PrestaShop module to keep compatible across 1.7, 8.x, and future upgrades.
FAQ
Questions PrestaShop site owners ask
How do I add a chatbot to PrestaShop?
Add the SuperBot snippet before the closing body tag in your child theme's footer template, or paste it into a custom-code module, then clear the cache. It applies to every page.
Does SuperBot work with PrestaShop 1.7 and 8?
Yes. The widget is a plain client-side script, so it is unaffected by PrestaShop version differences and survives upgrades.
Can it answer in more than one language?
Yes. The agent detects the visitor's language and replies natively, which suits PrestaShop's multi-language shops.
Do I need a developer?
Only if you are not comfortable editing a theme template. If you already use a custom-code module, pasting the snippet there takes a minute.
Get started
Start answering PrestaShop visitors today
Free forever up to 200 conversations a month. Starter is $25/month for 2,000, Pro is $60/month for unlimited — every feature is on every plan.