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SuperBot
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Plumbing, HVAC, cleaning & trades

AI chatbot for home services

When a boiler fails at night, the homeowner messages whoever answers first. SuperBot tells them whether you cover their area, collects the job details your team needs to quote, and books the estimate β€” while making sure real emergencies get your emergency line.

SuperBot trains on your services, service-area list, call-out and pricing information, guarantees and FAQs. It answers homeowners 24/7 in 35 languages with the source shown, captures job details and contact information as leads, books estimates or site visits through Calendly or Cal.com, and hands urgent or complex jobs to your dispatcher in a shared inbox. It gives no firm quotes and no DIY safety instructions.

  • Free forever plan
  • No credit card
  • Unlimited team members
Your home-services businessAI support agent
Example

Visitor: Do you cover Riverside? Our AC stopped blowing cold.

Agent: Yes, Riverside is in our service area. A diagnostic visit is $89, credited toward the repair if you go ahead. Want to book one?

Visitor: Yes, tomorrow if possible.

Agent: Tomorrow has 8–10am and 1–3pm windows. Pick one and add your address, and I'll send it to dispatch to confirm.

Illustrative example conversation β€” not a real customer. Details depend on the content you train it on.

What visitors ask

The questions your home-services business gets every week.

And how the agent should handle each one β€” from your own content, or by handing it to a person.

  1. β€œDo you service my area?”

    Checks the towns or postcodes you list and answers yes or no, then captures the job if yes.

  2. β€œHow much do you charge to come out?”

    Quotes your published call-out or diagnostic fee and explains how the final price is set.

  3. β€œMy water heater is leaking β€” can someone come today?”

    Gives your emergency or same-day number, captures details, and flags the chat for dispatch.

  4. β€œI smell gas. What do I do?”

    Never troubleshoots. Gives your fixed safety answer: leave the property and call the gas emergency line or emergency services.

  5. β€œAre you licensed and insured?”

    Answers from your credentials page with the licence details you publish.

  6. β€œDo you offer maintenance plans?”

    Explains plan tiers and prices you list, and captures sign-up interest.

  7. β€œCan you give me a quote for a deep clean of a 3-bed house?”

    Collects home size, rooms and preferred dates, and passes them to your team for a quote.

What it does

What SuperBot handles for a home-services business.

Every feature is on every plan, including the free one.

Every feature

Job details captured, ready to quote

Address area, job type, photos description and contact go to the built-in CRM or your CRM, with Slack alerts for dispatch.

Estimates and site visits booked

Offer estimate slots from Calendly or Cal.com.

Dispatch takes over

Urgent jobs and complaints move to the shared inbox with the whole conversation.

35 widget languages

Homeowners get answers in their language from the same approved content.

Honest limits

What it should not do.

SuperBot answers from trained answers and your content first. When nothing approved matches and confidence is low, the chat waits for a human. Set these limits as escalation rules and trained answers before you go live, then test them.

  • Gas smells, electrical burning, flooding near power and carbon-monoxide alarms get a fixed safety answer pointing to the emergency line β€” never troubleshooting steps.
  • No firm quotes over chat; only published call-out fees and price ranges you approve.
  • No DIY repair instructions that could create safety or warranty issues.
  • Arrival windows for a specific job come from dispatch, not the agent.

Setup checklist

What to train it on first.

Point SuperBot at your site, then make sure these are covered. Most of it is content you already have.

  1. 01

    Service-area list

    The towns, zip codes or postcodes you cover, and what happens just outside them.

  2. 02

    Services and pricing

    Call-out fees, hourly rates or price ranges you're comfortable publishing.

  3. 03

    Emergency and safety answers

    Trained answers for gas, electrical and flooding scenarios that point to emergency lines.

  4. 04

    Credentials and guarantees

    Licensing, insurance, warranties and satisfaction guarantees.

  5. 05

    Maintenance plans

    Tiers, prices and what's included.

  6. 06

    Lead fields for quotes

    Job type, property size, access notes and preferred times.

FAQ

Questions home services ask us.

Something else about your setup? Talk to a human β€” a real person reads every message.

Can SuperBot handle emergency calls?

It shouldn't try to. You write a fixed answer for emergencies β€” your emergency line, or gas and electrical emergency numbers β€” and set escalation rules so the chat is flagged for a person immediately.

Does it connect to field-service software?

SuperBot doesn't list field-service integrations. Leads can go to its built-in CRM, HubSpot, Salesforce, Pipedrive, Slack, Zapier or a custom webhook, which many tools can receive.

Will it give customers prices?

Only the fees and ranges you publish or add as trained answers. Final quotes come from your team.

Is it worth it for a one-van business?

The Free plan is $0 for 200 conversations a month with no card, and it captures after-hours enquiries you'd otherwise miss.

Install

Put it on the site you already have.

One embed snippet works on any website; these platform guides fit this industry best.

Related industries

Every industry Every platform

Try it on your home-services business's site.

Free forever up to 200 conversations a month, no card. Starter is $25/month for 2,000 and Pro is $60/month for unlimited β€” every feature on every plan.