Job details captured, ready to quote
Address area, job type, photos description and contact go to the built-in CRM or your CRM, with Slack alerts for dispatch.
Plumbing, HVAC, cleaning & trades
When a boiler fails at night, the homeowner messages whoever answers first. SuperBot tells them whether you cover their area, collects the job details your team needs to quote, and books the estimate β while making sure real emergencies get your emergency line.
SuperBot trains on your services, service-area list, call-out and pricing information, guarantees and FAQs. It answers homeowners 24/7 in 35 languages with the source shown, captures job details and contact information as leads, books estimates or site visits through Calendly or Cal.com, and hands urgent or complex jobs to your dispatcher in a shared inbox. It gives no firm quotes and no DIY safety instructions.
Visitor: Do you cover Riverside? Our AC stopped blowing cold.
Agent: Yes, Riverside is in our service area. A diagnostic visit is $89, credited toward the repair if you go ahead. Want to book one?
Visitor: Yes, tomorrow if possible.
Agent: Tomorrow has 8β10am and 1β3pm windows. Pick one and add your address, and I'll send it to dispatch to confirm.
What visitors ask
And how the agent should handle each one β from your own content, or by handing it to a person.
Checks the towns or postcodes you list and answers yes or no, then captures the job if yes.
Quotes your published call-out or diagnostic fee and explains how the final price is set.
Gives your emergency or same-day number, captures details, and flags the chat for dispatch.
Never troubleshoots. Gives your fixed safety answer: leave the property and call the gas emergency line or emergency services.
Answers from your credentials page with the licence details you publish.
Explains plan tiers and prices you list, and captures sign-up interest.
Collects home size, rooms and preferred dates, and passes them to your team for a quote.
What it does
Every feature is on every plan, including the free one.
Every featureAddress area, job type, photos description and contact go to the built-in CRM or your CRM, with Slack alerts for dispatch.
Offer estimate slots from Calendly or Cal.com.
Urgent jobs and complaints move to the shared inbox with the whole conversation.
Homeowners get answers in their language from the same approved content.
Honest limits
SuperBot answers from trained answers and your content first. When nothing approved matches and confidence is low, the chat waits for a human. Set these limits as escalation rules and trained answers before you go live, then test them.
Setup checklist
Point SuperBot at your site, then make sure these are covered. Most of it is content you already have.
The towns, zip codes or postcodes you cover, and what happens just outside them.
Call-out fees, hourly rates or price ranges you're comfortable publishing.
Trained answers for gas, electrical and flooding scenarios that point to emergency lines.
Licensing, insurance, warranties and satisfaction guarantees.
Tiers, prices and what's included.
Job type, property size, access notes and preferred times.
FAQ
Something else about your setup? Talk to a human β a real person reads every message.
It shouldn't try to. You write a fixed answer for emergencies β your emergency line, or gas and electrical emergency numbers β and set escalation rules so the chat is flagged for a person immediately.
SuperBot doesn't list field-service integrations. Leads can go to its built-in CRM, HubSpot, Salesforce, Pipedrive, Slack, Zapier or a custom webhook, which many tools can receive.
Only the fees and ranges you publish or add as trained answers. Final quotes come from your team.
The Free plan is $0 for 200 conversations a month with no card, and it captures after-hours enquiries you'd otherwise miss.
Install
One embed snippet works on any website; these platform guides fit this industry best.
The official plugin installs on WordPress trade sites.
Native Wix app, managed in your Wix dashboard.
Related industries
Free forever up to 200 conversations a month, no card. Starter is $25/month for 2,000 and Pro is $60/month for unlimited β every feature on every plan.