Free tool
Store FAQ generator.
Paste your store's address or describe your business. Get 10 to 15 shopper questions with answers written from your own content, ready to copy into your FAQ page.
Free · no sign-up · answers only from your content
Your FAQ
How it works
Three steps, about two minutes.
- 01Give it a source
Your store's address, or two or three sentences about what you sell, how you ship and your returns.
- 02Get 10 to 15 FAQs
Questions shoppers really ask, answered from your pages. Missing details become [placeholders].
- 03Check, then publish
Fill in placeholders, read each answer against your policies, then copy or download the text.
Guide
What makes a store FAQ page work.
A good FAQ answers the questions that stop someone from buying: how much shipping costs, how long delivery takes, whether they can return it, and how to reach you. Put those first, keep each answer to a sentence or two, and use the exact numbers from your policies.
Questions every store should answer
- Shipping cost, free-shipping threshold and delivery times, domestic and international.
- Return window, item condition, who pays return shipping and how refunds are paid.
- Order tracking, changing or cancelling an order, and what happens with lost parcels.
- Sizing, materials or compatibility for your main products.
- Payment methods, discounts and how to contact a person.
Need the policies themselves? Draft them with the free return policy generator and shipping policy generator, then run this tool again so your FAQ quotes them.
An FAQ page answers one question at a time
Shoppers ask follow-ups an FAQ page can't predict, like whether a product fits their size or where their order is. An AI support chatbot can answer those from the same content. See SuperBot answer from your own store, free and without signing up.
FAQ
Questions.
Still wondering about something? Talk to a human.
How does the FAQ generator work?
Paste your store's address and we read your homepage plus up to five key pages (FAQ, shipping, returns, about, contact) and, on Shopify, the public product catalog. An AI model then writes 10 to 15 questions shoppers ask, answered only from what it read. You can also describe your business instead of giving an address.
Will it make up my shipping or return policy?
It is told not to. When your pages or description don't state a detail, the answer gets a [bracketed placeholder] for you to fill in instead of a guess. Read every answer against your real policies before you publish it.
Is it really free?
Yes. There is no sign-up. To keep it fair for everyone, each visitor can run it 6 times an hour.
Do you store my website content?
The text we read is kept in memory for up to 24 hours so a repeat run is fast, and is not saved to any account. We record that the tool was used and the store's host name for usage statistics.
Can SuperBot answer these questions for my customers?
Yes. SuperBot is an AI support chatbot that answers shoppers from your own pages, products and approved answers, and hands off to your team when it can't. You can see it answer from your own store on the free demo, and the free plan covers 200 conversations a month.
More free tools
Keep going.
- Template · ReturnsReturn policy generator
Answer a few questions and get a clear, plain-English return and refund policy.
- Template · ShippingShipping policy generator
Processing times, carriers, rates, tracking and lost parcels, written up in one policy.
- Calculator · ROIChatbot ROI calculator
Estimate the hours and money an AI chatbot could save from your own support numbers.
- Calculator · PricingSupport cost calculator
Compare what AI support tools bill at your volume, with published rates and formulas.
See SuperBot answer from your own store.
Paste your store's address and chat with SuperBot answering from your own pages and products. Free, no sign-up. When you're ready, the free plan covers 200 conversations a month with no credit card.
